Human factors is a science that combines psychology and engineering to understand the interaction between humans and the systems in which they operate. Our team uses human factors methods to address the complexity of human behavior and create a safer, more effective healthcare system.
Guiding Philosophy
Systems perspective
Healthcare workers are trained to deliver the best possible care, but training is not the only factor at play. Their behaviors are also shaped by the broader context of the healthcare system in which they work. Understanding these factors and how they intersect leads to more effective solutions.
Design-based improvement
We believe that the most effective way to change behavior is to re-design the systems that shape it, including equipment, processes, training and environments.
User centered
Placing users at the center of our work keeps our priorities on target and ensures that solutions will meet their needs.
Our Work
Cognitive Skills Training
Interactive online training for cognitive skills during sterile procedures.
Virtual Agent-Based Training
Training motivational interviewing skills using virtual agents.
Elastomeric Respirators
Assessing reusable elastomeric respirators in healthcare delivery.
Our Approach
We seek to improve healthcare by combining innovative science with human factors evaluation and design.
Research
Our team utilizes a unique combination of laboratory and field research methods to study complex healthcare scenarios in a structured setting. With this approach, we can develop a deep understanding of healthcare workers and the systems with which they interact safely and efficiently.
Evaluation
Design
Findings from research and evaluation are translated into potential solutions. These ideas are tested, revised, and refined in collaboration with users and other key stakeholders. The aim is to quickly identify and correct issues before building out a full solution.
Translation
Embedded within Emory University Hospital, we are uniquely positioned to rapidly implement solutions, be it a demonstration study or formal roll-out. In addition, we are developing training and fellowship programs for healthcare workers to teach them how to use human factors methods to solve everyday clinical problems.